| QUESTION
OR PROBLEM |
ANSWER |
| 1.
What sets Woodland Park Garage Doors apart from other companies
in the Woodland Park and Colorado Springs areas? |
The
owner, Michael Brown has over 34 years of experience in the
garage door business. He successfully owned and operated
Cedar Park Overhead Doors for 24 years in Cedar Park, Texas
before residing to the Colorado Springs area. He
enjoys helping customers and takes great pride in his
workmanship. |
| 2.
What payment methods do you accept? |
Cash,
and local check, and credit and debit cards. |
| 3. Does
a garage door require maintenance? |
Your garage
door is the largest and heaviest moving object in your home. We
recommend that the door be serviced every two years. Please call
our service department at 719-291-1088 to schedule a
service call. |
| 4.
Can I paint my garage door? |
Steel
doors can be painted with any high quality exterior latex paint.
Wood doors must be painted or stained prior to or immediately
following installation. Most steel garage door models are
available primed from the factory. |
| 5. Are
replacement sections available for garage doors? |
Replacement
sections are available for some steel and wood doors if the
model of the door is still manufactured. Exposure to the
elements over time will alter the color of the sections
therefore, a replacement may not be a perfect match to your
existing sections. |
| 6.
What are common sizes of residential garage doors? |
Most
doors fall into two common categories - single-care and
double-car. The two most common single-car doors sizes are 8'x7'
and 9'x7 (width x height) and the most common double-car door is
16'x7'. Some homes built in the last ten years have 8' high
doors to accommodate larger trucks and SUVs. |
| 7.
My door is hard to lift or seems heavy |
The
springs may be broken. |
| 8. I
heard a loud noise in my garage and now my door isn't working.
What is the problem? |
More than
likely, the problem is a broken spring. The torsion or extension
springs on garage doors act as a counterbalance to lift the
heavy doors. Springs break after extended usage and when they do
a very loud noise can be heard. |
| 9.
The door comes up halfway and gets stuck |
The
springs may be broken. |
| 10.
My door is making loud noises when it operates |
We've
found that a servicing the door will solve most
noise-related issues. We will makes adjustments to the door and
opener to solve the problems causing the noise. |
| 11. Are
new rollers necessary when servicing a garage door? |
It depends
on the amount of wear they've undergone. The entire weight of
the garage door must move along the tracks via the load bearing
points, the rollers. If the rollers are in poor condition, they
can cause bigger problems if the wheels come off the door.
Please call us to schedule an inspection. If we find them to be
worn they will need to be replaced. We will replace them with
10-ball bearing rollers that are superior to what is typically
installed with your door. We can give you the cost over the
phone. |
| 12.
What is the difference between the garage door openers you sell
versus the ones I could buy from Home Depot or Lowes? |
The
openers we sell are Liftmaster professional brand openers that
are constructed with solid beam rail rather than a three-piece,
butted together rail unit made for retail stores. The
three-piece rail flexes and has a tendency to make a lot of
noise and have many problems in the future. If you have a
problem with an opener you buy at a retail outlet you will have
to take it down and return it for the warranty. You will
typically save $80 purchasing from a retail store, but it is not
worth the headache and aggravation we have heard from our
customers. We can furnish and install a professional grade
opener for as low as $315. |
| 13. Can I
fix the door myself? |
A garage
door is the largest and heaviest moving object in your home. The
springs, cables and bottom fixtures are under extreme loads and
if not balanced and calibrated properly can cause property
damage and potentially dangerous or even deadly consequences.
Incorrect installation or repair can also void warranties.
Don’t fix it yourself! A professional can handle the job for
you quickly and the cost difference is minimal. |